Setup & Get Help

WELCOME TO THE DRIVE TIME GARAGE

Let's Get Your First Drive Right.

Whether you're setting up your ScentWow for the first time or just have a quick question, you're in the right place.

Most questions are solved in under two minutes, and if you still need us, we're only one click away.

First Time Setup Need Help?

Quick answers from Jeffrey

ScentWow video FAQ

Open a question to watch the answer. Everything stays collapsed until you need it.

What is the Drive Time Garage?
Jeffrey's quick answer

Welcome to the Drive Time Garage

Start here for a quick welcome from Jeffrey and a look at how the Garage helps ScentWow owners keep their cabin dialed in.

30-second answer

How do I use ScentWow?
Jeffrey's quick answer

How to use ScentWow

Jeffrey walks through the ScentWow setup and shows how to get started.

46-second answer

What should I do if the scent is too light?
Jeffrey's quick answer

When the scent feels too light

Use this walkthrough to check your setup and make a small adjustment before deciding the fragrance is not a fit.

51-second answer

How can I get a stronger fragrance?
Jeffrey's quick answer

How to get a stronger fragrance

Jeffrey shares a quick adjustment for drivers who want a stronger cabin atmosphere.

11-second answer

Will ScentWow work in an EV?
Jeffrey's quick answer

Using ScentWow in an EV

Watch this quick answer about using ScentWow in an electric vehicle.

16-second answer

How do I request a refund or exchange?
Jeffrey's quick answer

Refund and exchange help

Jeffrey explains the next step when you need help with a refund or exchange.

26-second answer

FIRST-TIME SETUP

Let's Get Your ScentWow Set Up

Most issues are solved with the right first setup. Watch the quick guide or follow the four checks below.

What to expect: ScentWow builds a consistent cabin atmosphere using gentle heat. It will not hit like an aerosol spray the moment it is plugged in.

Suggested first-use dip depths for ScentWow fragrance cartridges by fragrance

Already completed setup? Choose what you want to do next.

I Still Need Help

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What are you noticing?

Choose the closest match. We'll take you directly to the checks that matter for your setup.

Jeffrey from Drive Time explaining how to get the cabin dialed in

From the Founder

I read these requests myself. Thanks for giving us the chance to help.

I built ScentWow because I wanted something better than products that hit too hard, faded too quickly, or were simply thrown away. Every vehicle is different, and sometimes one small adjustment is all it takes to get the experience right. If it is not a simple adjustment, my team and I will look at what happened and help determine the right next step. Thanks for coming to the Garage first.

- Jeffrey
Founder, Drive Time

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